Telephonic communications – Special services – Anonymous party
Patent
1992-07-14
1994-05-03
Dwyer, James L.
Telephonic communications
Special services
Anonymous party
379252, 379164, 379165, 370 62, H04M 342, H04M 100, H04M 300, H04Q 1104
Patent
active
053090284
ABSTRACT:
A call coverage arrangement where a covering terminal has, for each covered terminal, a single monitor lamp that not only indicates the overall or collective busy or idle status of the call appearances on the covered terminal but also the collective ringing status. Distinct visual signals are provided at the monitor lamp to indicate either a ringing while idle or a ringing while busy status. This allows all calls to be answered promptly and efficiently by a secretary in a manner which, from a human factors standpoint, is similar to the call coverage provided with key systems.
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Brown Louis D.
Dement Jeffery M.
AT&T Bell Laboratories
Dwyer James L.
Hunter Daniel S.
Watland Ross T.
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