Business support system

Details Business support system Business support system

2005-03-15

2005-03-15

Diaz, Susanna M. (Department: 3623)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Discount or incentive

C709S250000

Reexamination Certificate

active

06868390

ABSTRACT:
A business support system producing service information request data for an external processing system in a predetermined form in response to a request from a terminal and converting the form of the service information request data into a format that can be processed by the external processing system. The service information provided from the external processing system in response to the service information request data is converted into the predetermined format. The service information converted to the predetermined format is provided to the terminal originating the request. According to the present invention, the most recent information processed by an existing external processing system is provided to a user terminal and information is exchanged between the user terminal and the external processing system.

REFERENCES:
patent: 5758072 (1998-05-01), Filepp et al.
patent: 5930764 (1999-07-01), Melchione et al.
patent: 6182059 (2001-01-01), Angotti et al.
Dudley, Roy M. “Marketing Telecommunications Equipment Using the World Wide Web.” Telecommunications Americas Edition Telecommunications, vol. 29, No. 11, pp. 41-44, Nov. 1995.

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