Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis
Reexamination Certificate
2005-02-22
2005-02-22
Trammell, James (Department: 3621)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Operations research or analysis
C705S001100, C705S002000, C705S002000, C358S001180, C379S122000, C235S2010FS
Reexamination Certificate
active
06859781
ABSTRACT:
The quality of information technology services provided by an organization to a customer is assured. Assurance reviews of a first solution are performed and a second solution is defined to correct deficiencies. A third assurance review is performed. Customer commitment to the second solution is obtained. A readiness review, a project management review, and a deliverable readiness review are performed assuring customer need satisfaction.
REFERENCES:
patent: 5208765 (1993-05-01), Turnbull
patent: 6161113 (2000-12-01), Mora et al.
Eisener, Howard. “Essentials of Project Management and Systems Engineering Management.” 1977, John Wiley and Sons; New York. pp46-53, 58-60, 147-176.
Gloor Russell Frederick
Kurlanski Kathleen Moore
Miller Myla Steelman
International Business Machines - Corporation
Reagan James A
Schiesser William E.
Schmeiser Olsen & Watts
Trammell James
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