Bi-directional messaging for an emergency services network

Details Bi-directional messaging for an emergency services network Bi-directional messaging for an emergency services network

2007-02-13

2007-02-13

Woo, Stella (Department: 2614)

Telephonic communications

Emergency or alarm communications

Central office responsive to emergency call or alarm

C379S037000

Reexamination Certificate

active

10816633

ABSTRACT:
The invention includes a communication network that comprises a conforming emergency system coupled to an emergency services network by a media channel. The emergency services network includes a resource coupled to a plurality of emergency services. When in operation, the conforming emergency system transmits an emergency event message to the resource over the media channel. The emergency event message includes a retrieval key. Responsive to receiving the emergency event message and the retrieval key, the resource initiates an emergency event session corresponding with the retrieval key. During the emergency event session, the resource transmits multiple responses to the conforming emergency system. Also during the emergency event session, the resource receives information corresponding with the retrieval key from at least one of the emergency services, and transmits the multiple responses containing the information.

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