Availability and location predictor using call processing...

Details Availability and location predictor using call processing... Availability and location predictor using call processing...

2007-12-11

2007-12-11

Nguyen, Quynh H. (Department: 2614)

Telephonic communications

Special services

C379S201120, C719S310000, C719S313000, C717S100000, C717S101000, C717S103000

Reexamination Certificate

active

10631819

ABSTRACT:
A system for generating user availability information from call control events within a telephone system, comprising an Event Queue for receiving and storing call control events from the telephone system, and an Interpretation Engine for accessing the call control events in the Event Queue and in response updating a running sum for the user based on availability evidence ascribed to the call control events, and generating an indication of user availability based on the running sum.

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