Automating testing path responses to external systems within...

Telephonic communications – Diagnostic testing – malfunction indication – or electrical... – Testing of subscriber loop or terminal

Reexamination Certificate

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C379S001020, C379S010030, C379S088020, C704S201000, C704S246000, C704S270100

Reexamination Certificate

active

10736315

ABSTRACT:
A method of testing path a voice response system can include establishing a voice link between a test system and a voice response system and playing voice prompts to the test system over the voice link. The method also can include sending execution information to the test system over the voice link.

REFERENCES:
patent: 6292468 (2001-09-01), Sanderson
patent: 6516051 (2003-02-01), Sanders
patent: 6532278 (2003-03-01), Kim
patent: 6697964 (2004-02-01), Dodrill et al.
patent: 2002/0076008 (2002-06-01), Neary
patent: 2002/0077819 (2002-06-01), Girardo
patent: 2003/0212561 (2003-11-01), Williams et al.
U.S. Appl. No. 10/741,499, Bou-Ghannam et al.

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