Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2008-05-20
2008-05-20
Gesesse, Tilahun (Department: 2618)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C379S088010, C379S001020, C455S413000
Reexamination Certificate
active
10142607
ABSTRACT:
A method for preparing and automatically updating a greeting on a voice mail system comprising receiving a call to a voice mailbox, selecting a greeting template based on one or more conditions, identifying greeting parameters present within the greeting template, retrieving values for the greeting parameters, and generating a greeting using the values of the greeting parameters in accordance with the greeting template. The method allows the voice mailbox user to better manage incoming calls when the user is not available to accept them. The method further provides a benefit to the caller by providing a greeting that contains information tailored to benefit the caller, thereby helping the caller to decide, for example, whether or not to leave a voice mail message in the user's voice mailbox.
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Broussard Scott J.
Spring Eduardo N.
Gesesse Tilahun
Streets Jeffrey L.
Streets & Steele
Talpis Matthew
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