Automatically facilitated support for complex electronic...

Details Automatically facilitated support for complex electronic... Automatically facilitated support for complex electronic...

2008-01-29

2008-01-29

Mofiz, Apu (Department: 2161)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000

Reexamination Certificate

active

10610807

ABSTRACT:
Systems for an automatically facilitated support for complex electronic services include a plurality of databases having customer records and problem solving information to assist a user with problem resolution and a cycler module configured to access the databases. The cycler module is further configured to search the databases for database pages having keywords that match input provided by the user. Other systems and methods are also provided.

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