Automatic voice/text translation of phone mail messages

Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation

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Details

379 57, 379 90, 379229, H04M 164

Patent

active

057129010

ABSTRACT:
A system for providing phone mail service for customers using either conventional voice telephones or text telephone units. The system of the present invention includes a phone mail unit for receiving a message from a caller, a switch connected to the phone mall unit for receiving the message and routing it to a translation unit for translation. The system also includes a gateway for receiving a data packet, containing call information related to the message. The data packet is routed to a console in the translation unit. A control interface is disposed between the gateway and the console. The control interface transfers the data packet from the gateway to the console. A communications assistant of the translation unit receives the message and data packet and translates the message from voice-to-text or text-to-voice. The translated message is then sent back to the customer's mailbox for storage and subsequent retrieval. The translated message may also be sent to the customer's electronic mailbox, pager and/or Internet address for retrieval.

REFERENCES:
patent: 5163081 (1992-11-01), Wycherley et al.
patent: 5381466 (1995-01-01), Shibayama et al.
patent: 5406557 (1995-04-01), Baudoin
Osman-Allu, N. A., "Telecommunication Interfaces for Deaf People," IEE Colloquium on `Special Needs and the Interface`, IEE, London, 1993, pp. 8/1-8/4.

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