Automatic telephone polling system

Details Automatic telephone polling system Automatic telephone polling system

1989-01-31

1990-05-01

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379 92, 379 97, H04M 1276, H04M 1100

Patent

active

049225200

ABSTRACT:
An efficient, easily-programmed and annoyance-free polling system includes the utilization of multiple voice synthesizers in multiple identical Telephone Interface Units (TIUs) operating independently under control of their own microprocessor, with the TIUs being connected to a bank of telephone lines. A Master Unit with its own voice synthesizer programs the TIUs for simultaneous polling and receipt of polled information. The voice synthesizer in the Master Unit is used for easy message editing and the elimination of "dead time". A personal or other computer is used for initialization, message set up and editing, telephone number generation, and cross-correlation and printing of polling results, with the TIUs working independently for simultaneously polling over many telephone lines. In one embodiment, programming of each individual TIU is accomplished through a specialized coding system unique to polling operations. In one embodiment branching occurs on a non-response or an erroneous answer for improved polling results. Message editing capability and trimming of the outgoing message is provided through the changing of the starting address and ending address of the message.

REFERENCES:
patent: 4247910 (1981-01-01), Cornell et al.
patent: 4320256 (1982-03-01), Freeman
patent: 4406925 (1983-09-01), Jordan et al.
patent: 4438296 (1984-03-01), Smith
patent: 4451700 (1984-05-01), Kempner et al.
patent: 4580012 (1986-04-01), Matthews et al.
patent: 4599493 (1986-07-01), Cave
patent: 4659877 (1987-04-01), Dorsey et al.
"Conversant 1 Voice System: Architecture and Applications", R. J. Perdue et al., AT& T Technical Journal, vol. 65, No. 5, Sept./Oct. 1986, pp. 34-47.

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