Automatic system for forwarding of calls

Details Automatic system for forwarding of calls Automatic system for forwarding of calls

1990-11-01

1993-09-07

Dwyer, James L.

Telephonic communications

Special services

Call diversion

379 91, 379 60, H04M 354

Patent

active

052436454

ABSTRACT:
Messages (such as telephone calls or data messages) are automatically forwarded to an individual who is away from his/her home or office based upon information obtained when the individual engages in a transaction or activity, such as making a credit card purchase or credit card call, that indicates his or her location, e.g., at a particular merchant or telephone. Information from the transaction that links the individual and his/her current location is forwarded to a database to update an electronic record indicating the individual's availability, and where the subscriber may be reached. A call thereafter placed to the individual, either using a personal telephone number or the ordinary home or office number, causes the individual's record to be accessed and current location retrieved, so that the message can be automatically forwarded to that location. In some instances, the caller is furnished with the caller's general location (i.e., area), so that the message can be transmitted via cellular telphone, paging or other wireless communication.

REFERENCES:
patent: 4313035 (1982-01-01), Jordan et al.
patent: 4601064 (1986-07-01), Shipley
patent: 4658416 (1987-04-01), Tanaka
patent: 4680785 (1985-07-01), Akiyama et al.
patent: 4752951 (1988-06-01), Konnecker
patent: 4852156 (1989-07-01), Shigenaga

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