Automatic service requests over the world wide web

Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring

Patent

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Details

G06F 1700

Patent

active

06003078&

ABSTRACT:
Status information concerning a condition of a network peripheral device connected to a network is automatically communicated to a remote service organization. First, a condition of the network peripheral device is detected. Then, in response to the detected condition, status information is automatically obtained, the status information corresponding to the detected condition. Finally, upon obtaining the status information, a packet is automatically transmitted to the remote service organization via the network, the packet containing the status information.

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