Telephonic communications – Including aid for handicapped user
Patent
1992-06-23
1995-03-07
Kuntz, Curtis
Telephonic communications
Including aid for handicapped user
379 93, 379 97, 379 98, H04M 1100
Patent
active
053965361
ABSTRACT:
A multimode service system processes calls routed to it by a digital switch in a telecommunications system wherein choices are selectable by the user. Calls are processed by automatically determining the mode of communication utilized by the calling party and communicating with the calling party utilizing the calling party's communication mode to obtain information needed to route the call or implement user selectable features. A reply from the user provides information which determines feature selection or a call routing path. The multimode service system transmits a signal to the telecommunications system which defines the feature or path selection based on the reply from the user.
REFERENCES:
patent: 4852149 (1989-07-01), Zwick et al.
patent: 5056132 (1991-10-01), Coleman et al.
patent: 5062133 (1991-10-01), Melrose
patent: 5121421 (1992-06-01), Alheim
patent: 5146488 (1992-09-01), Okada et al.
patent: 5253285 (1993-10-01), Alheim
S. D. Hester, et al., "The AT&T Multi-Mode Voice Systems-Full Spectrum Solutions for Speech Processing Applications", Proceedings of the 1985 AVIOS Conference, Sep. 1985, pp. 1-10.
IBM Technical Disclosure Bulletin, vol. 34, No. 7B, Dec., 1991, New York, US, pp. 423-426.
AT&T Corp.
Chan Jason
Kuntz Curtis
Warren Charles L.
LandOfFree
Automatic processing of calls with different communication modes does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Automatic processing of calls with different communication modes, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automatic processing of calls with different communication modes will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-1412447