Patent
1993-03-19
1996-08-13
MacDonald, Allen R.
395 50, G06F 1720
Patent
active
055465021
ABSTRACT:
A system is described for automatically invoking computational resources without intervention or request from a user of the system. In the system a query-free information retrieval system is described in which the exact technical documentation contained in existing user or other technical manuals is provided to a user investigating apparatus having a fault. The user enters symptoms based upon the user's analysis of the apparatus, and in response the system provides information concerning likely faults with the apparatus. As the symptoms are entered, the relative value of individual faults is determined and related to the symptoms they cause. The user can then select technical information relating to probable faults in the system.
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An Information Retrieval Approach For Automatically Contructing Software Libraries. Maarek et al IEEE Aug. 1991.
GAMEES II: An Environment For Building Probabilistic Export Sys Based on Arrays of Bayesian Belief Networks Bellazzi et al. 14-17 Jun. 1992.
Elkin, P. L., et al., "Closing the Loop on Diagnostic Decision Support Systems," 14th Annual Symposium on Computer Applications in Medial Care, Standards in Medial Informatics, Nov. 1990, Washington, D.C., pp. 589-593.
Morjaria, M. A., et al., "Modular Reliability Upgrade Option for Copiers or Printers," Xerox Disclosure Journal, vol. 17, No. 4, Jul. 1992-Aug. 1992, Stamford, Connecticut, pp. 231-233.
Graham Jamey
Hart Peter
Dorvil Richemond
MacDonald Allen R.
Ricoh & Company, Ltd.
Ricoh Corporation
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