Automatic interactive conference arrangement

Multiplex communications – Wide area network – Packet switching

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Details

179 2DP, 179 18BC, H04J 312, H04M 356

Patent

active

044751893

ABSTRACT:
A network services complex having an audio conference bridge, a data conference bridge, a tone receiver and a data store announcement system is disclosed. The complex is connected to a telephone network via a host toll switching center. Customers dialing over the network using a keyset can selectively establish audio-only, data-only and combined audio/data conferences. Announcements from the data store prompt the customer in the use of the arrangement and request the user to reenter information when the customer makes an error. Should the customer make too many errors, an operator is summoned.

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