Automatic customer number paging system

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management

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705 16, 3403111, G04B 1900

Patent

active

059743930

ABSTRACT:
There is disclosed a paging system for customers in a fast service or while-you-wait sales or service facility which is capable of being associated with or integrated with existing forms of point-of-sale hardware and software systems. The paging system notifies customers by means of an audio announcement or visual display, or both, that their order for service, identified by customer number, is ready to be delivered upon their return to the customer counter or to the delivery location. The system suppresses keyboard errors and permits correction thereof and provides for the display of several customer numbers on a continual basis until a respective customer number is deleted automatically or in response to manual input. Optionally, a skipped number feature makes service personnel aware of misdirection or unusual delay in fulfilling an order. Provision is made for two-way communication of data between hardware and software for the customer paging function and the conventional point-of-sale software and hardware with which it is associated or integrated.

REFERENCES:
patent: 4992774 (1991-02-01), McCullough
patent: 5245163 (1993-09-01), Yehuda
patent: 5377097 (1994-12-01), Fuyama et al.
patent: 5390107 (1995-02-01), Nelson et al.
patent: 5541835 (1996-07-01), Dextrase et al.
Microframe, Customer Paging with the 900 Series Visual-Pager, http://www.microframecorp.com/restrant.html, p. 2, no date.
Visual-Page Systems series 3600 Pharmacy Customer Call Sales Brochure dated Jun. 1993.

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