Automatic customer notification system and method

Details Automatic customer notification system and method Automatic customer notification system and method

1997-12-30

2000-04-25

Trammell, James P.

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

H04M 342

Patent

active

06055505&

ABSTRACT:
A system and method is described for automatically notifying a customer of an event using a telecommunications system including configuring options corresponding to type of notification event, time for notification, and notification method; storing configured options; waiting until the notification event occurs; retrieving configured options; and notifying the customer through the telecommunications system at a time and with a method corresponding to the retrieved configured options.

REFERENCES:
patent: 4554418 (1985-11-01), Toy
patent: 5428679 (1995-06-01), French
patent: 5576951 (1996-11-01), Lockwood
patent: 5581600 (1996-12-01), Watts et al.
patent: 5896298 (1999-04-01), Richter

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