Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1997-07-28
1998-11-03
Tsang, Fan S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379 67, H04M 164
Patent
active
058320628
ABSTRACT:
An automated voice mail/answering machine greeting system includes a computer system having a real time clock, a CPU, and persistent memory that stores data representing appointment text data for potential callees. The text data may be downloaded into the memory from PIMs associated with the callees. The stored text identifies each callee, appropriate dates, time ranges, and message text, including message text flagged as personal. The stored data can also include global data such as holidays. If a callee does not answer an incoming telephone call, the present date and time are compared against any stored appointment text data for the callee. If no such data is stored, a telephone answering machine can play a default message. But if stored data exists for the present date and time, the data is retrieved from persistent memory and preferably buffered. Absent a user-input flag marking it as personal, the buffered data is converted from text to synthesized voice. A switch mechanism then couples the now vocalized data to the answering machine, which causes the vocalized data to be heard by the caller.
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Kaufman Michael A.
NCR Corporation
Tsang Fan S.
LandOfFree
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