Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1982-11-30
1986-11-25
Brown, Thomas W.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379196, 379211, H04M 338, H04M 350
Patent
active
046250816
ABSTRACT:
An automated telephone voice service system includes a data store having a plurality of addressable voice storage message baskets defined therein and a control system coupled between the store and a large plurality of telephone lines of a telephone network. An incoming cable may address a particular message basket by entering a code through the telephone keyboard or by a predetermined association with a particular call in line. Upon identification of the message basket the caller is greeted by a client's own voice and invited to leave a voice message which will be recorded in the message basket or given other client information. Upon entry of a personal identification code a caller is granted access to user account functions which include retrieval of voice messages, forwarding of messages to other message baskets or telephone lines, and administrative functions such as the changing of greetings or account operating criteria. Editing commands may be utilized during the recording of voice messages.
REFERENCES:
patent: Re30903 (1982-04-01), Vicari et al.
patent: 1922879 (1933-08-01), Burgener
patent: 2685614 (1954-08-01), Curtin
patent: 2863950 (1958-12-01), Dunning et al.
patent: 2892038 (1959-06-01), Gatzert
patent: 2985721 (1961-05-01), Gatzert
patent: 2998489 (1961-08-01), Riesz
patent: 3141931 (1964-07-01), Zarouni
patent: 3146310 (1964-08-01), Jeffries et al.
patent: 3197566 (1965-07-01), Sanders et al.
patent: 3273260 (1966-09-01), Walker
patent: 3296371 (1967-01-01), Fox
patent: 3510598 (1970-05-01), Ballin et al.
patent: 3519745 (1970-07-01), Colman
patent: 3728486 (1973-04-01), Kraus
patent: 3733440 (1973-05-01), Sipes
patent: 3920908 (1975-11-01), Kraus
patent: 4117270 (1978-09-01), Lesea
patent: 4200772 (1980-04-01), Vicari et al.
patent: 4210783 (1980-07-01), Vicari et al.
patent: 4256928 (1981-03-01), Lesea et al.
patent: 4272810 (1981-06-01), Gates et al.
patent: 4302632 (1981-11-01), Vicari et al.
patent: 4320256 (1982-03-01), Freeman
patent: 4371752 (1983-02-01), Matthews et al.
"Store & Forward Voice Switching", International Resource Development, Inc., Report #145, pp. 45-56, Jan. 1980.
"A Design Model for a Real-Time Voice Storage System", Hattori et al., IEEE Trans. on Communications, vol. COM-30, No. 1, Jan. 1982, pp. 53-57.
Barish, Bernard T. and Slattery, Paul J., "BISCOM: Rx for Internal Communications", Bell Laboratories Record, vol. 42, No. 6, pp. 175-180 (Jun. 1974).
Watson, Jr., R. E. and S. B. Weinberg, "Telephone Answering Services," Bell Laboratories Record, vol. 43, No. 12, pp. 447-450 (Dec. 1965).
Liske, W., "Remote Controlled Switching of the Telephone Message Service of the Deutsche Bundespost," TN-Nachrichten vol. 70, pp. 13-16 (1970).
Probe Research, Inc., "ECS Telecommunications, Inc., " Proceedings of Voice Processing Seminar, Sep. 15, 1982.
Probe Research, Inc., "Voice Message Service," Proceedings of Voice Processing Seminar, Sep. 15, 1982.
Probe Research, Inc., "Logic Labs, Inc." Proceedings of Voice Processing Seminar, Sep. 15, 1982.
Probe Research, Inc., "BBL Industries, Inc.," Proceedings of Voice Processing Seminar, Sep. 15, 1958.
Probe Research, Inc., "Wang Laboratories," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Probe Research, Inc., "American Telephone and Telegraph, Inc.," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Probe Research, Inc., "Commterm, Inc.," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Probe Research, Inc., "American Express Company," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Probe Research, Inc. "Equitable Life Assurance," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Probe Research, Inc., "Massachusetts General Hospital," Proceedings of Voice Processing Seminar, Sep. 16, 1982.
Seaman, John, "Electronic Mail Coming at You," Computer Decisions, pp. 129-160 (Oct. 1982).
"Voice Mail Update," Electronic Mail & Message Systems, vol. 4, No. 20 (Oct. 15, 1980).
Hanson, Bruce L., R. J. Nacon and D. P. Worrall, "Custom Calling Features Cater to Customers," Telephony, pp. 28-32 (Sep. 1980).
"Elect. Mail Pack Unveiled by DEC." Electronic News, vol. 27, No. 1365 (Nov. 21, 1981).
ECS Telecommunications, Inc. Marketing Literature for their UMX System (Jan. 7, 1982).
Memo from C. W. Murphy to Jack Atkin Dated Jan. 30, 1981.
"ECS Unveils 1,000--User Digital Message Exchange," Communications.
Matthews, G. H., "The Pitfalls of Small Telecommunications Trunk Groups," ECS Telecommunications, Inc, (1981).
"New Product, Voice Message Systems," Business Communications Review pp. 37-40 (Jan.-Feb. 1981).
Dukes, A., "IBM Unveils Voice Mailbox; Seen as Step Toward PBX," MIS Week, vol. 2, No. 39 (Sep. 30, 1981).
"Speechfile--IBM's Secret Message System Weapon," Electronic Mail & Message Systems, vol. 5, No. 12 (Jun. 15, 1981).
"Introducing Voice Store & Forward," Computer Decisions, (Oct. 1981).
Out Voice Product Brochures, Voice and Data Systems, Inc.
Dukes, A., "Atlanta Firm Enters Voice-Message Arena," Management Information Systems Week, p. 6 (Nov. 18, 1981).
"New Local Net, Voice Store and Forward from Wang," Computer Decisions (Aug. 1981).
Delphi Delta 1 Telephone Operator's Training Manual (Apr. 1, 1981).
Delphi Delta 1 Voicebank Data Entry Reference Manual (Jul. 20, 1981).
Delphi Delta 1 Voicebank Marketing Literature.
Delphi Delta 1 Specification.
Delphi Delta 1 Standard Processor Module (SPM-1) Specification (Mar. 13, 1978).
Delphi Pascal Programmers Manual (May 22, 1981).
Donaldson Ann L.
Huxford Teresa D.
Lotito Lawrence A.
LandOfFree
Automated telephone voice service system does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Automated telephone voice service system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automated telephone voice service system will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-1159643