Automated root cause analysis of problems associated with...

Data processing: software development – installation – and managem – Software program development tool – Managing software components

Reexamination Certificate

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C717S100000, C717S104000, C717S105000, C717S107000, C717S108000, C717S121000, C717S127000, C717S131000, C717S151000, C717S168000, C717S172000, C717S174000, C717S177000

Reexamination Certificate

active

08001527

ABSTRACT:
Computer systems and methods are disclosed for managing a deployment of a software application. One system includes an application model describing the deployment, the application model comprising a representation of physical and logical objects in a domain of the deployment, configuration data about the objects, and information about relationships between the objects. The system also includes a root cause analysis module configured to identify one or more problematic objects of the application model, and to use pattern-recognition on the application model to find root cause candidates that may be a root cause of one or more problems associated with the problematic objects. The root cause analysis module can be further configured to apply diagnostic unit tests on one or more objects associated with the root cause candidates, the diagnostic unit tests configured to narrow down a list of possible root causes of the problems. Various pattern-recognition techniques are disclosed, including looking for recent property or configurational changes in the application model, clustering of problematic objects, examining links between objects in the application model, comparisons between pairs of non-problematic objects as well as between problematic objects and non-problematic objects, temporal comparisons of the state of the application model, and examining objects that are near the problematic objects in the application model.

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