Registers – Systems controlled by data bearing records – Banking systems
Patent
1995-10-03
1997-08-26
Hajec, Donald T.
Registers
Systems controlled by data bearing records
Banking systems
235380, G06F 1760
Patent
active
056612834
ABSTRACT:
The invention concerns Automated Teller Machines (ATMs) which are equipped with video conferencing capability. The ATM allows a customer to undertake numerous different types of transactions, such as withdrawing cash, checking a balance, applying for a loan, obtaining interest rate quotations, and so on. If a customer needs assistance with a transaction, the invention (a) identifies the transaction, without intervention of the customer, (b) selects a consultant who is expert in the type of transaction identified, and (c) establishes a video conference with the selected consultant.
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Akron Beacon Journal, Dec. 10, 1991, "Teleconferencing Comes to Columbus" p. D5.
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Gallacher Kenneth D.
Grossi Mark M.
Paton Grant C.
Piggot James
Schneider George E.
Chan Michael
Filipek Jeffrey R.
Hajec Donald T.
NCR Corporation
Welte Gregory A.
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