Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems
Reexamination Certificate
2007-11-06
2007-11-06
Gauthier, Gerald (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interacting voice message systems
C370S353000, C704S206000, C713S176000
Reexamination Certificate
active
10102986
ABSTRACT:
The preferred embodiments of the present invention include providing automated passcode recovery in an interactive voice response system by providing to a caller an automated passcode recovery question and processing a caller answer to the automated passcode recovery question to authenticate the caller.
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Toshiba; Strategy ES Enterprise Server, Release 2; Mar. 2000; 1-78.
AT&T BLS Intellectual Property Inc.
Gauthier Gerald
Thomas Kayden Horstemeyer & Risley
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