Automated feedback cancellation in a network-based...

Details Automated feedback cancellation in a network-based... Automated feedback cancellation in a network-based...

2011-02-08

2011-02-08

Diaz, Susanna M (Department: 3684)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Discount or incentive

Reexamination Certificate

active

07885850

ABSTRACT:
A request to cancel feedback pertaining to a transaction in a network-based transaction facility is generated when a user submitting the feedback has not participated in a dispute resolution process or other process of the facility. In another embodiment, a request to cancel such feedback is generated when a user submitting the feedback has been suspended from the facility within a certain time period of that user's initial use of the facility, or indefinitely suspended within a certain time period of leaving the feedback. In yet another embodiment, a user is required to view a tutorial before leaving his first negative or neutral feedback. In another embodiment, a user is presented with an interstitial page reminding him of the effects of leaving negative or neutral feedback.

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