Automated dual-party-relay telephone system

Telephonic communications – Including aid for handicapped user

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Details

379 88, 379 89, 379201, 379265, 379212, H04M 350, H04M 358

Patent

active

051630818

ABSTRACT:
A facility is provided for automating dual party relay service so that the cost of such a service may be reduced. The desired result is achieved by automating particular features of dual party relay service to appreciably decrease the amount of time that a service attendant is involved in a dual party relay call. Such automation is obtained by employing text-to-speech processing, and, on a limited basis, automatic speech recognition.

REFERENCES:
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patent: 3704345 (1972-11-01), Coker et al.
patent: 4932042 (1990-06-01), Baral et al.
patent: 4935954 (1990-06-01), Thompson et al.
patent: 4959855 (1990-09-01), Daudelin
patent: 4972461 (1990-11-01), Brown et al.
patent: 4996707 (1991-02-01), O'Malley et al.
patent: 5014303 (1991-05-01), Velius
patent: 5033088 (1991-07-01), Shipman
"Comments" before FCC, in the Matter of Access to Telecommunications Equipment and Services by the Hearing Impaired . . . , Docket No. 87-124, dated Jul. 26, 1988.
"Bellcore's Telecommunications Network for the Deaf", Digest of Technical Information, Bell Communications Research, Feb. 1990, W. R. Terhune, pp. 1-7.

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