Automated dialog system and method

Details Automated dialog system and method Automated dialog system and method

2005-09-06

2008-12-30

Lerner, Martin (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S257000, C704S275000

Reexamination Certificate

active

07472060

ABSTRACT:
This invention concerns a method and system for monitoring an automated dialog system for the automatic recognition of language understanding errors based on a user's input communications in a dialog with the user. The probability of conducting a successful dialog with the user is determined based, at least in part, on understanding data from at least one prior dialog exchange of the dialog.

REFERENCES:
patent: 4777600 (1988-10-01), Saito et al.
patent: 4866778 (1989-09-01), Baker
patent: 4903305 (1990-02-01), Gillick et al.
patent: 5029214 (1991-07-01), Hollander
patent: 5033088 (1991-07-01), Shipman
patent: 5099425 (1992-03-01), Kanno et al.
patent: 5384892 (1995-01-01), Strong
patent: 5390272 (1995-02-01), Repta et al.
patent: 5434906 (1995-07-01), Robinson et al.
patent: 5457768 (1995-10-01), Tsuboi et al.
patent: 5666400 (1997-09-01), McAllister et al.
patent: 5675707 (1997-10-01), Gorin et al.
patent: 5719921 (1998-02-01), Vysotsky et al.
patent: 5794193 (1998-08-01), Gorin et al.
patent: 5839106 (1998-11-01), Bellegarda
patent: 5860063 (1999-01-01), Gorin et al.
patent: 5905774 (1999-05-01), Tatchell et al.
patent: 6021384 (2000-02-01), Gorin et al.
patent: 6023673 (2000-02-01), Bakis et al.
patent: 6044337 (2000-03-01), Gorin et al.
patent: 6173261 (2001-01-01), Arai et al.
patent: 6173266 (2001-01-01), Marx et al.
patent: 6192110 (2001-02-01), Abella et al.
patent: 6233561 (2001-05-01), Junqua et al.
patent: 6236968 (2001-05-01), Kanevsky et al.
patent: 6269153 (2001-07-01), Carpenter et al.
patent: 6415257 (2002-07-01), Junqua et al.
patent: 6421655 (2002-07-01), Horvitz et al.
patent: 6490698 (2002-12-01), Horvitz et al.
patent: 6598018 (2003-07-01), Junqua
patent: 6751591 (2004-06-01), Gorin et al.
patent: 6941266 (2005-09-01), Gorin et al.
patent: 7003459 (2006-02-01), Gorin et al.
patent: 7058573 (2006-06-01), Murveit et al.
patent: 7085720 (2006-08-01), Gorin et al.
patent: 7127395 (2006-10-01), Gorin et al.
patent: 7158935 (2007-01-01), Gorin et al.
A.L. Gorin et al. “How May I Help You?”, Speech Communication 23 (1997) 113-127, Elsevier.
Automatic Prediction of Problematic Human-Computer Dialogues in “How May I Help You?”, I. Langkilde, M. Walker, J. Wright, A. Gorin and D. Litman, AT&T Labs—Research, Florham Park, NJ, Dec. 12, 1999.
Diane J. Litman, Marilyn A. Walker and Michail S. Kearns, Automatic Detection of Poor Speech Recognition at the Dialogue Level, Proceedings of the 37th Annual Meeting of the Association of Computational Linguistics, ACL99, Jun. 1999, pp. 309 316.
U.S. Appl. No. 09/699,494, filed Oct. 31, 2000, Gorin et al., Pending.
U.S. Appl. No. 09/699,495, filed Oct. 31, 2000, Gorin et al., Pending.
U.S. Appl. No. 09/699,496, filed Oct. 13, 2000, Abella et al., Pending.
Andreas Stolcke et al., Dialogue Act Modeling for Automatic Tagging and Recognition of Conversational Speech, Association for Computational Linguistics, Sep. 2000, pp. 339-373.
Christian Janssen, Anette Weisbecker, Jurgen Ziergler, Generating User Interfaces from Data Models and Dialogue Net Specifications, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, Apr. 24-29, 1993, pp. 418 423.

Affiliated with

Also associated with

Rating

Automated dialog system and method does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Automated dialog system and method, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automated dialog system and method will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-4028658