Automated callback system

Telephonic communications – Special services – Service trigger

Patent

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

379229, H04M 342

Patent

active

060884363

ABSTRACT:
A seamless automated callback system is disclosed. The system utilizes first and second telecommunication nodes connected to each other by a data line and additionally connected to a conventional telephone network. When a call is placed via the callback system, the first node transmits to the caller an appropriate ring tone for the called location and concurrently requests a callback from the second node via the data line. The second node places the callback which is not immediately answered by the first node. Concurrently, or after a suitable delay, the second node places a call to the called telephone. If the called party answers the call, the second node signals the first node via the data line to answer the callback and connect the caller to the called party. If, however, the call results in a busy signal, an operator intercept, or a ring no answer, the callback is terminated before any telephone toll charges are incurred. In a second preferred embodiment, the system may comprise a network of telecommunications nodes and a server node for coordinating calls between any two nodes in the network. When a call is placed, the system calculates a cost-efficient routing path for the call, and connects the calling telephone to the called telephone via that route. In a third preferred embodiment, one or more transit nodes are predesignated to handle all calling traffic between a first and second node.

REFERENCES:
patent: 4594477 (1986-06-01), Noirot
patent: 5012515 (1991-04-01), McVitie
patent: 5163042 (1992-11-01), Ochiai
patent: 5353331 (1994-10-01), Emery et al.
patent: 5526413 (1996-06-01), Cheston, III et al.
patent: 5606602 (1997-02-01), Johnson et al.
patent: 5608786 (1997-03-01), Gordon
patent: 5706507 (1998-01-01), Schloss
patent: 5771279 (1998-06-01), Cheston, III et al.
patent: 5790642 (1998-08-01), Taylor et al.
Tao et al., "Internet Access via Baseband and Broadband ISDN Gateways", Dec. 4, 1994, (IEEE).
Book Review, Impact of Liberalization On Resale And Callback, Telecommunications Policy, vol. 21, No. 3, pp. 275-276 (1997).
Brennan, Industry Parallel Interconnection Agreements, Information Economics and Policy vol. 9, No. 2, pp. 133-149 (1997).
Globerman et al., Competition In Public Long-distance Telephone Markets In Canada, Telecommunications Policy, vol. 17, No. 4, pp. 297-312 (1993).

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Automated callback system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Automated callback system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automated callback system will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-549889

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.