Automated call router for business directory using the world...

Telephonic communications – Audio message storage – retrieval – or synthesis – Multimedia system

Reexamination Certificate

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Details

C379S088110, C379S354000

Reexamination Certificate

active

07986771

ABSTRACT:
The embodiments include a system, a computer readable medium, and a method for establishing a communication connection after searching the World Wide Web for relevant phone information. The system can include a first communication device for forming at least one communication connection between the first communication device and a second communication device, search means adapted to accept a query, access means adapted to (i) search and identify relevant phone number information using the query (ii) create at least one icon to link the first communication device to a relevant phone number included in the relevant phone number information identified by the query, and (iii) reformulate the query if no relevant phone numbers are identified during the search. The system also includes click-to-dial means adapted to establish at least one communication connection from the first communication device to the second communication device.

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