Telephonic communications – Special services – Service trigger
Reexamination Certificate
2007-02-20
2007-02-20
Hong, Harry S. (Department: 2614)
Telephonic communications
Special services
Service trigger
C379S207140, C379S207150, C379S265020, C379S267000
Reexamination Certificate
active
10958109
ABSTRACT:
A distributed telephone answering system has intelligence distributed to a plurality of workstations. Each workstation may connect to a plurality of long distance telephone networks. Also, each workstation is controlled by a central controller. A central resopurce such as a database of call context information may be accessed by each workstatin. A workstation may support one or more human users.
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“Softwire License, Hardware Purchase and Technical Support Agreement”, entered into by Geo Tel Communications Corporation, a predecessor in interest to the current Assignee of the subject application, and Putnam Investments, Inc. of Boston, MA 1998.
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Cesari and McKenna LLP
Cisco Technology Inc.
Hong Harry S.
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