Assigning customer orders to schedule openings utilizing...

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Reexamination Certificate

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Reexamination Certificate

active

07487105

ABSTRACT:
Methods for providing an enhanced scheduling process are discussed. One embodiment of the present invention includes a method for assigning an order to an opening in a schedule after a customer has selected an appointment window in the schedule. The opening and the appointment window are specified. The method includes generating a list of schedulable time blocks for a shift identified in the opening, intersecting the opening and the appointment window to obtain a time range, and choosing the opening in which to assign the order if a schedulable time block from the list of schedulable time blocks includes the opening. The opening is within the time range obtained by the act of intersecting.

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