Architecture for robust voice CTI

Telephonic communications – Emergency or alarm communications

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Details

370271, 370524, 379 27, 379 34, 379 9301, 379372, 379386, 379419, H04M 1104, H04M 124, H04M 1100, H04M 100

Patent

active

060918039

ABSTRACT:
A computer controlled telephone apparatus comprised of a processor controlled telephone set, apparatus for interfacing the telephone set to a telephone network, a computer for interfacing the telephone set, comprising a stored telephony service program for receiving call control signals from the apparatus for interfacing the telephone set to the telephone network, and for controlling operation of functions of the telephone set in accordance with the stored telephony service program; and monitoring apparatus in the telephone set for monitoring operation of the telephony service program and in the event there is no operation of the controlling program, for causing direct connection of the telephone set to the apparatus for interfacing the telephone set to the telephone network.

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patent: 5631954 (1997-05-01), Evans et al.

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