Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring
Reexamination Certificate
1999-11-16
2011-11-08
Chankong, Dohm (Department: 2452)
Electrical computers and digital processing systems: multicomput
Computer network managing
Computer network monitoring
C709S220000, C709S221000, C709S226000, C709S223000, C709S217000, C709S216000, C715S700000, C715S715000, C702S182000, C702S184000, C702S187000
Reexamination Certificate
active
08055752
ABSTRACT:
A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored in a map mapping key data to value data. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
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Fong Avery
Motoyama Tetsuro
Chankong Dohm
Oblon, Spivak McClelland, Maier & Neustadt, L.L.P.
Ricoh & Company, Ltd.
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