Application unit monitoring and reporting system and method

Details Application unit monitoring and reporting system and method Application unit monitoring and reporting system and method

2006-10-13

2009-08-11

Lo, Weilun (Department: 2179)

Data processing: presentation processing of document, operator i

Operator interface

Playback of recorded user events

C715S732000, C715S762000, C715S705000, C715S771000, C715S744000

Reexamination Certificate

active

07574654

ABSTRACT:
A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by Internet mail to a designated location.

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