Apparatus for use in isolating the cause of a dropped telecommun

Telephonic communications – Diagnostic testing – malfunction indication – or electrical... – Testing of subscriber loop or terminal

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379 1, 379 35, 379112, 379113, 379133, H04M 124, H04M 322, H04M 1500

Patent

active

054426790

ABSTRACT:
A data acquisition apparatus, for use as a diagnostic tool in isolating the cause of chronic dropped telecommunication calls, monitors electrical signals associated with multiple telecommunication trunks. It recognizes each occurrence of a terminated call based upon loop current cessation of a duration greater than a predetermined time interval. Each occurrence of a terminated call, as well as electrical data indicative of which equipment terminated the call, is time-stamped and recorded. The apparatus also time-stamps and records data regarding additional electrical events based upon pre-determined ranges of current and voltage. It creates a chronological log of the recorded data. The apparatus interprets the recorded data and provides an easily intelligible message indicating which equipment terminated a particular call. The recorded data and the messages can then be conveniently analyzed by technicians or other personnel on a display screen to determine which equipment dropped a call and to identify significant trends regarding dropped calls. The apparatus functions in a manner that is transparent to a customer so that it does not interfere with the customer's usage of the equipment being monitored.

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