Apparatus for tracking connection of service provider...

Telephonic communications – With usage measurement – Call traffic recording by computer or control processor

Reexamination Certificate

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Details

C379S114010, C379S114140, C379S121030

Reexamination Certificate

active

07079634

ABSTRACT:
A method for identifying tracking accounts belonging to a customer of a service provider using profiles indicating customer patterns of use of the service. The profiles distinguish the account of the service provider customers from each other. Those profiles that substantially match are considered to belong to the same customer.

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patent: 6700960 (2004-03-01), Kaufman et al.
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David Whitehead Data Warehousing: Winning The Loyalty Game, Telecommunications, vol. 33, Issue 8, S68-S74, http://proquest.umi.com/pqdweb, Aug. 1999.

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