Apparatus for processing communications

Electrical computers and digital processing systems: multicomput – Computer conferencing – Demand based messaging

Reexamination Certificate

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Details

C709S202000, C709S204000, C709S207000, C709S223000, C709S224000, C709S230000, C715S252000, C715S252000

Reexamination Certificate

active

07007067

ABSTRACT:
Communications received by a user over a communications link include identification information and are processed by:extracting identification information associated with a first received communication;categorizing the first communication and recommending an action based on the categorization;monitoring user response to the first communication;modifying the categorization in accordance with a monitored user response to the first communication, such that when a second communication having identifying information matching that of the first communication is received, the monitored user response is recommended by the categorization.

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Takkinen et al, “CAFÉ: A Conceptual Model for Managing Information in Electronic Mail”, Laboratory for Intelligent Information Systems (IISLAB), XP-000885829, 1998.
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Cohen W W,; “Learning Rules that classify E-mail”; Machine Learning in Information Access Papers from the AAAI Symposium, Technical Report, May 1, 1996; pp 1-8, Internet Complete; XP002081149.

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