Apparatus and method for scheduling a telephone call

Telephonic communications – Special services – Repetitive call attempts

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Details

379 8801, 379 8813, 379202, 379205, H04M 348

Patent

active

058728414

ABSTRACT:
A calendar system within a telephone system includes an interface for obtaining information from a calling party, calendar data which includes a calendar for a called party, and an agent. The agent, in response to a request to schedule a telephone call with the called party, searches the calendar of the called party to determine an available slot for the telephone call. After confirming that the available slot for the telephone call is acceptable to the calling party, the agent schedules the telephone call in the available slot of the calendar for the called party.

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