Telephonic communications – Audio message storage – retrieval – or synthesis – Call source identification
Reexamination Certificate
2007-07-24
2007-07-24
Gauthier, Gerald (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Call source identification
C379S088190, C379S093350, C379S201030, C370S356000
Reexamination Certificate
active
10932745
ABSTRACT:
A method of operating a call management system enables a subscriber to acknowledge a call, without taking the call. When the system receives the call, it identifies the called subscriber, obtains caller information, and presents the caller information to the subscriber when notifying the subscriber of the pending call. Caller information is information relating to the caller or to the call, such as the caller's name and telephone number. If the subscriber chooses to acknowledge the call, the system records an acknowledgement message from the subscriber. The system then plays the acknowledgement message to the caller. After playing the acknowledgement message, the system offers the caller an opportunity to leave a message for the subscriber. The system may allow such message exchange between the caller and subscriber to continue, enabling the subscriber to acknowledge the caller's additional messages, and the caller to leave messages in response to the acknowledgements.
REFERENCES:
patent: 5276731 (1994-01-01), Arbel et al.
patent: 5604790 (1997-02-01), Grimes
patent: 5703937 (1997-12-01), Saltzman
patent: 5724408 (1998-03-01), Morganstein
patent: 5892814 (1999-04-01), Brisebois et al.
patent: 5963626 (1999-10-01), Nabkel
patent: 5991367 (1999-11-01), Robuck
patent: 6026156 (2000-02-01), Epler et al.
patent: 6052438 (2000-04-01), Wu et al.
patent: 6266399 (2001-07-01), Weller et al.
patent: 6631181 (2003-10-01), Bates et al.
patent: 6724872 (2004-04-01), Moore et al.
patent: 6829335 (2004-12-01), Colemon
patent: 6853714 (2005-02-01), Liljestrand et al.
patent: 6882641 (2005-04-01), Gallick et al.
patent: 6975707 (2005-12-01), Memos
patent: 2004/0037408 (2004-02-01), Zandt et al.
Hargrave Bradley O.
Visser Roger E.
Applied Voice & Speech Technologies, Inc.
Gauthier Gerald
Weiser, Esq. Anatoly S.
LandOfFree
Apparatus and method for personalized call acknowledgement does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Apparatus and method for personalized call acknowledgement, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Apparatus and method for personalized call acknowledgement will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3778196