Electrophotography – Diagnostics – Document handling
Patent
1995-11-22
1997-12-02
Rogers, Scott A.
Electrophotography
Diagnostics
Document handling
395114, 39518322, 399 8, 399 9, 358401, 358406, G06K 1502, H04N 123, G03G 2100, G06F 1100, G06F 1300
Patent
active
056945280
ABSTRACT:
A system, including a printing system and a remote diagnostic facility, is provided for performing a diagnostic operation relative to the printing system by reference to electronic data corresponding with one or more dialog screens stored in a memory of the printing system. In practice, a telecommunication link is formed between a facsimile transmission system of the printing system and a facsimile receiving system of the remote diagnostic facility, and the electronic data corresponding with the one of the one or more dialog screens is specified for transmission thereof across the communication link. When an event occurs, the electronic data corresponding with the one of the one or more dialog screens is transmitted from the facsimile transmission system to the facsimile receiving system, a print is produced, at the remote diagnostic facility, with the transmitted electronic data, and a diagnostic operation is performed with the print.
REFERENCES:
patent: 5077582 (1991-12-01), Kravette et al.
patent: 5325156 (1994-06-01), Ulinski
patent: 5365310 (1994-11-01), Jenkins et al.
patent: 5388252 (1995-02-01), Dreste et al.
Cohen Gary B.
Rogers Scott A.
Xerox Corporation
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