Data processing: presentation processing of document – operator i – Presentation processing of document – Layout
Reexamination Certificate
2005-12-06
2005-12-06
Hutton, Doug (Department: 2176)
Data processing: presentation processing of document, operator i
Presentation processing of document
Layout
C379S211010, C379S900000
Reexamination Certificate
active
06973617
ABSTRACT:
A method is provided in an application server configured for responding to hypertext transport protocol (HTTP) requests. The method includes storing, in response to a first HTTP request, an XML document that specifies for a user, a call number of a second party. The stored XML document is retrieved based on a second HTTP request by the user. A first HTML document is generated based on the retrieved XML document. The first HTML document has instructions including the call number for accessing the second party. A second HTML document is generated based on a prescribed input received from the second party. The second HTML document has instructions for connecting the second party with the user. Hence, a user may speak with a called party without ever having to remain on hold.
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Cisco Technology Inc.
Hutton Doug
Stemberger Edward J.
Turkevich Leon R.
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