Computer graphics processing and selective visual display system – Computer graphics processing – Graphic manipulation
Reexamination Certificate
2007-05-22
2007-05-22
Tung, Kee M. (Department: 2628)
Computer graphics processing and selective visual display system
Computer graphics processing
Graphic manipulation
C345S630000
Reexamination Certificate
active
09557264
ABSTRACT:
A method and apparatus for extensible real-time workflows are described. The present invention allows a user of a transaction processing system, such as a customer relationship management (CRM) tool or an automatic call distribution (ACD), for example, to easily add new event sources without recompiling the core workflow server engine of the transaction processing system. The invention also supports features such as the adding of new services, the exchange of events and parameters with other systems, real-time collection and display of workflow statistical information, the use of a centralized configuration database, incremental loading and unloading of workflows and rules, and exception handling.
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