Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1997-07-14
2000-08-29
Zele, Krista
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379 671, 379 8818, 379115, 379263, H04M 164, H04M 1500, H04M 300
Patent
active
061119377
ABSTRACT:
This invention is characterized by providing an apparatus for automatically discriminating service users which can prevent troubles from occurring between the service provider and users because of difference in language. When the service provider has a call from a user, the service provider makes an announcement to the user to request the voicing of a specific keyword. If an answer by the keyword is made from the user, it is determined whether or not it is an answer by the correct keyword. If correct, the call is connected to the service provider. If not correct, how to use the service is announced in another language. Then, the line is disconnected. As a result, a user who is weak in the language used by the service provider can be prevented from being connected to the service provider.
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Fujioka Masanobu
Kuroiwa Shingo
Sakayori Shin-ichi
Yamamoto Seiichi
Hoosain Allan
Kokusai Denshin Denwa Kabushiki Kaisha
Zele Krista
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