Analyzing dialog between a user and an interactive application

Details Analyzing dialog between a user and an interactive application Analyzing dialog between a user and an interactive application

2005-06-30

2010-12-14

Opsasnick, Michael N (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

Reexamination Certificate

active

07853453

ABSTRACT:
A computer implemented method of analyzing dialog between a user and an interactive application having dialog turns. The method includes receiving information indicative of dialog turns between the system and at least one user in an application. The turns are related to one or more tasks of the application. A diagnostic module operable on a computer is utilized to obtain an indication of performance of the application relative to said one or more tasks.

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User's Guide, SpeechWorks for OpenSpeech Insight™ Analysis and Reporting Tool 1.0, Mar. 2002, pp. 1-324.

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