Administrative monitoring system for calling card fraud preventi

Details Administrative monitoring system for calling card fraud preventi Administrative monitoring system for calling card fraud preventi

1998-04-21

1999-10-19

Kuntz, Curtis A.

Telephonic communications

With check operated control

Other than coin

379145, 455410, 455424, H04M 1700

Patent

active

059701293

ABSTRACT:
An improved method and apparatus for administrative monitoring of a calling card fraud prevention system is disclosed. An administrative monitor continuously oversees the functions performed by components of the fraud prevention system and thereby detects abnormalities in system performance. The administrative monitor regularly compiles status information from system components and applies a set of predefined thresholds in order to determine whether abnormalities are present. Upon detection of an abnormality, the administrative monitor generates a health warning, which is displayed on workstation monitors to provide notice of the problem.

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