Data processing: presentation processing of document – operator i – Operator interface – For plural users or sites
Reexamination Certificate
2004-12-31
2009-08-11
Zhou, Ting (Department: 2173)
Data processing: presentation processing of document, operator i
Operator interface
For plural users or sites
C715S744000, C709S223000
Reexamination Certificate
active
07574657
ABSTRACT:
Embodiments of the present disclosure provide systems and methods for managing an enterprise network. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. A plurality of computer applications is located on the enterprise network. In addition, a plurality of user clients to access the enterprise network is also provided. To manage user access of the computer applications on the enterprise network, an administration manager interface to a plurality of administration tools is utilized. In some embodiments, the administration manager interface is configured to manage administration functions of a call-center environment. Other systems and methods are also provided.
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AT&T Intellectual Property I L.P.
Thomas Kayden Horstemeyer & Risley LLP
Zhou Ting
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