Adaptive virtual communities

Details Adaptive virtual communities Adaptive virtual communities

2004-01-09

2008-11-18

Al-Hashemi, Sana (Department: 2164)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000, C707S793000, C707S793000

Reexamination Certificate

active

07454433

ABSTRACT:
A system for providing adaptive virtual communities is described. The system monitors or has access to a plurality of users or contact information for users (e.g., e-mail addresses). By determining a technical or business context of a particular user, the system is able to match that user with other users who are likely to be able to assist the user within that context. As a result, virtual communities are dynamically created and disbanded on an as-needed basis, so that individual users do not need to wait for, or search for, assistance.

REFERENCES:
patent: 6421724 (2002-07-01), Nickerson et al.
patent: 6606581 (2003-08-01), Nickerson et al.
patent: 2002/0169782 (2002-11-01), Lehmann et al.
patent: 2004/0260781 (2004-12-01), Shostack et al.
patent: 2005/0114366 (2005-05-01), Mathai et al.
The Customer Experience Improvement Program, “Continuing Software Improvement at Microsoft,” reprinted from http://ww.microsoft.com/products/ceip/english/default.htm printed on Jan. 9, 2004 (3 pages).
OpinionLab OnlineOpinion Web user feedback system, “A proven system to monitor and improve the online user experience based on continuously listening to visitors across your entire website,” reprinted from http://www.opinionlab.com/ printed on Jan. 9, 2004 (1 page).
OpinionLab OnlineOpinion Web user feedback system, “7 Unique Benefits of the Online Opinon System,” reprinted from http://www.opinionlab.com/more—about—oo.asp printed on Jan. 7, 2004 (2 pages).
“The OnlineOpinion System: Different From Other Feedback Techniques”, 2002 OpinionLab, Inc, (3 pages).

Affiliated with

Also associated with

Rating

Adaptive virtual communities does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Adaptive virtual communities, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Adaptive virtual communities will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-4033978