Acoustic coupling product label

Telephonic communications – Telephone line or system combined with diverse electrical... – Having transmission of a digital message signal over a...

Reexamination Certificate

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Details

C379S093260

Reexamination Certificate

active

11006978

ABSTRACT:
A system comprises an acoustic coupling product label (20) for mounting on a product to be serviced. The label (20) includes a memory (23) for storing information relating to the product to be serviced, control means (29) for controlling the flow of data from the label (20), an activation switch (22), and an acoustic transducer that emits tones corresponding to said product information. The system further includes a telephone (30) and a computerized product support system (50), which collects and interprets the information provided by the label (20). The control means (29) is arranged to control the flow of data from the label (20) to the system (50) at a rate and time required by the system (50).

REFERENCES:
patent: 4980910 (1990-12-01), Oba et al.
patent: 5343519 (1994-08-01), Feldman
patent: 5636271 (1997-06-01), Paterno et al.
patent: 5825871 (1998-10-01), Mark
patent: 5854828 (1998-12-01), Kocis et al.
patent: 6327365 (2001-12-01), Kiger, II
patent: 6697466 (2004-02-01), Howard et al.
patent: 0 913 978 (1999-05-01), None
patent: 2 795 266 (2000-12-01), None
patent: 2 386 236 (2003-09-01), None
patent: WO 88/03294 (1988-05-01), None

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