Processing of telecommunications transmissions and directing con

Details Processing of telecommunications transmissions and directing con Processing of telecommunications transmissions and directing con

1997-04-30

2000-02-01

Hunter, Daniel S.

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice activation or recognition

379211, 379220, 379229, 379 8819, H04M 1100

Patent

active

060211806

ABSTRACT:
A processor responds to first and second specific sequences of data by providing the same first expression. The first and second specific sequences of data are derived from sequences of telephone digits which are typed in by a telephone caller. The first expression is transmitted by the processor back to the telephone caller in a spoken language. The processor first receives a general sequence of data before responding to either the first specific sequence of data or the second specific sequence of data. The processor receives the actual locations of a plurality of telephones in a region. The processor uses these actual locations to produce a first estimated location of a telephone in the region. Distances of the actual locations of the plurality of telephones in the region from the first estimated location are calculated by the processor. The processor then preferably eliminates telephones that are located above a threshold distance from the first estimated location. A revised estimated location is then calculated based on the actual locations of the plurality of telephones in the region with the exception of the eliminated telephones. The processor receives locations of a plurality of providers and determines a first provider that is nearby to a telephone caller. In response to a telephone call from the telephone caller, the processor places the telephone caller in communication with the first provider.

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