System and method for providing technical support of an electron

Details System and method for providing technical support of an electron System and method for providing technical support of an electron

1996-10-28

1999-03-16

Banankhan, Majid A.

39520052, 39518303, G06F 9445

Patent

active

058840737

ABSTRACT:
A system and method for altering a boot sequence provided by a Basic Input/Output System that, when executed, enables diagnostics of the electronic system containing the BIOS by a service provider. Access to the service provider may be established through a publicly accessible network such as the Internet.

REFERENCES:
patent: 5230052 (1993-07-01), Dayan et al.
patent: 5245615 (1993-09-01), Treu
patent: 5390324 (1995-02-01), Burckhartt et al.
patent: 5444850 (1995-08-01), Chang
patent: 5455933 (1995-10-01), Schieve et al.
patent: 5596711 (1997-01-01), Burckhartt et al.
Peter Norton, Inside The PC, chapter 19, section BIOS Future, pp. 405-407, Dec. 1993.

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