Method and system for a singular activation of a redirection ser

Details Method and system for a singular activation of a redirection ser Method and system for a singular activation of a redirection ser

1995-09-14

1998-04-14

Zele, Krista

Telephonic communications

Special services

Call diversion

379201, 379207, 379212, 379220, H04M 354

Patent

active

057402370

ABSTRACT:
In an intelligent switched telephone network wherein a network communication redirection service is selectively activated with respect to all communications directed to a directory number to direct communications pursuant to a subscriber preselected redirection scheme, a method and system for a singular activation of the network communication redirection service with respect to a particular communication only. The singular activation of the service for a particular communication is useful in testing the network communication redirection service or redirection scheme. To singularly activate the service for a particular communication, a communication is placed to a selected directory number on a calling line having a predetermined calling line identification number. The communication is received in the network and has its identification information read for the calling line identification number. The calling line identification number is compared for a corresponding entry in a database of subscriber information. If a corresponding entry is found, then the network communication redirection service is singularly activated only for that communication and the communication is routed pursuant to a subscriber preselected redirection scheme. If no corresponding entry is found, then the communication is routed to the directory number.

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CrisisLink Service Question & Answer Booklet, "Protecting Your Connection to the World When you Need it the Most", BellSouth Business Systems, pp. 1-9, undated.

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