Fast food drive-thru video communication system

Facsimile and static presentation processing – Static presentation processing – Attribute control

Patent

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Details

359614, 358108, H04N 714, H04N 718

Patent

active

051683547

ABSTRACT:
A communication system as set forth which is particularly suitable for a fast food drive-thru restaurant by which the patron may maintain eye-to-eye visual contact with the attendant located within the restaurant while selecting his various food items. The system includes an attendant station in the restaurant having a video monitor positioned to project the image of the patron to the attendant. The attendant station also includes a video camera mounted at eye level elevation which picks up the eye level image of the attendant and transmits this image to a second video monitor located at a remote order station. A mirror is mounted within the attendant station which allows the attendant to view the attendant video monitor while simultaneously looking directly into the video camera. The remote order station, in addition to having the second video monitor which presents the eye level image of the attendant to the patron, includes a second video camera which observes the patron and transmits the patron's image to the attendant in the restaurant. The system may also include a glare baffle positioned in the remote order station adjacent to the video monitor which reduces the glare observed by the patron on the screen of the video monitor.

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